Reference

How bsbobet Handles Your Personal Data

We collect only what we need to run your account, process your DANA, OVO, or GoPay transactions, and keep your session secure.

Account data kept secureDANA, OVO, GoPay transaction privacyYour right to access or delete dataNo data sold to third partiesAvailable where local law permits

Explore the Lobby Read FAQ

What Information We Collect and Why

bsbobet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we record your name, email address, and the e-wallet identifier you register — whether that is your DANA number, OVO account, or GoPay linked mobile. We collect this to verify your identity before a withdrawal is processed and to match incoming

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deposits to the correct account. Beyond registration, we log session data: device type, browser, IP address, and the pages you visit inside the lobby. This session data helps us detect unusual login attempts and keep your account from being accessed without your knowledge. We do not
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record your e-wallet PIN or any payment credential beyond what is needed to confirm a transaction reference. When you contact our support team, the conversation record is stored so follow-up agents can read prior context — you will not need to repeat yourself. Data linked to
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payment activity, including any DANA, OVO, or GoPay transaction reference, is held for the period required to satisfy financial record obligations under applicable regulations. Availability of services on this platform depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Your data does not sit unprotected. Every account connection runs over SSL encryption, and session tokens expire after a period of inactivity so an unattended device cannot be used to access your wallet. Below is a snapshot of the four areas players in Bekasi and everywhere else ask about most.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent through the cookie banner.

Account Security

Login attempts trigger OTP verification to your registered mobile. Three failed attempts lock the session. You can reset access through the Password Reset Help path in account settings.

Data Retention

Active account data is kept while your account remains open. If you close your account, non-financial data is deleted within a standard retention window; transaction records are held as required by applicable regulation.

Third-Party Sharing

We share data only with payment processors — such as the networks behind DANA, OVO, and GoPay — strictly to complete your transaction. We do not sell or rent your personal data to marketers.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. Send your request through live chat inside your account dashboard, by email to our support address, or through the in-app help form — we will confirm receipt and respond with the action taken.

Common Questions About Your Privacy at bsbobet

These are the questions we hear most often from people checking what happens to their data. If your question is not here, the support paths above connect you to someone who can answer it directly.

We store your name, email, registered mobile, and the e-wallet type you use — DANA, OVO, or GoPay. We also log the device and IP address from your first verified login.

Yes. Submit a deletion request through live chat or email. We will remove personal profile data once your account is closed, though transaction records are retained as required under applicable financial regulations.

Only with the payment processor needed to complete your transaction. Your DANA, OVO, or GoPay reference is passed only as far as required for that deposit or withdrawal to clear.

Send a data access request by email or live chat. Confirm your registered account name and we will compile a summary of the personal data linked to your profile and send it to you.

Yes. For basic details like your registered email, use the account settings page. For wallet-linked information, contact support directly so the change can be verified against your e-wallet account.

No. Our cookies operate only within the bsbobet domain — session and preference cookies. We do not place tracking pixels or advertising cookies that follow you on other websites.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appbsbobet App InfoBsbobet Glossary

How bsbobet Handles Your Personal Data

Security, Cookies, Retention and Your Controls

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Reach Us About Your Privacy Questions

Common Questions About Your Privacy at bsbobet

01 What personal data does bsbobet actually store when I register?

02 Can I ask bsbobet to delete my account and all my data?

03 Does bsbobet share my e-wallet details with anyone outside the platform?

04 How do I find out what data bsbobet holds on my account?

05 Can I correct wrong information stored on my account?

06 Does bsbobet use cookies to track me outside the platform?

Privacy Policy

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